Responsible Gaming
at beg99
beg99 is committed to providing a safe, fair, and enjoyable experience for every player across Bangladesh. Our responsible gaming tools, age restrictions, and self-exclusion options put you in control — because your wellbeing always comes first.
Our Commitment to You
At beg99, gambling is meant to be a form of entertainment — never a financial strategy or a way to escape personal difficulties. We believe that every player in Bangladesh deserves access to a platform that is not only exciting but also built on a foundation of care, transparency, and accountability. That is the standard we hold ourselves to every single day.
Our responsible gaming framework has been designed with the real-life circumstances of Bangladeshi players in mind. Whether you are betting on BPL cricket from Dhaka, spinning slots in Chittagong, or playing live casino tables in Sylhet, beg99 provides a consistent, structured set of tools that give you meaningful control over your gambling behaviour — before, during, and after every session.
We recognise that for a small number of players, gambling can shift from leisure to a problem that affects financial stability, personal relationships, and mental wellbeing. beg99 takes this risk seriously. The tools, guidance, and contact channels on this page are here to ensure that any player who needs help can access it immediately — with no stigma and no delay.
If you ever feel that your gambling is becoming difficult to manage, please make use of the tools described below or contact our support team directly at [email protected]. Our team is available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6).
Core Responsible Gaming Principles
Six pillars that guide how beg99 protects every player and promotes a healthy relationship with gambling.
Every new beg99 account must pass age verification confirming the holder is 21 years of age or older. We use identity document checks and cross-referencing with the information provided at registration. Under-age accounts are closed immediately and ineligible for any winnings.
You can set a daily, weekly, or monthly deposit limit on your beg99 account at any time. Once a limit is set, it takes effect immediately and cannot be increased for a minimum of 7 days — giving you a meaningful cooling-off period before raising your spending cap.
beg99 offers a session time-out feature that lets you step away from the platform for a defined period — from 24 hours up to 6 weeks. During a time-out, your account remains open but you cannot log in, place bets, or make deposits. Scheduled reminders can also be enabled.
If you feel that gambling is negatively affecting your life, you can request a full self-exclusion from beg99. This closes your account for a minimum period of 6 months or permanently. We will also suppress any marketing communications and make reasonable efforts to prevent new account registrations during the exclusion period.
In addition to deposit limits, beg99 allows you to set a maximum loss threshold over a given period denominated in BDT (৳). Once your loss limit is reached, your account is automatically paused for the remainder of that period — preventing further financial exposure beyond the level you personally selected.
Enable periodic reality check notifications that appear during active gaming sessions to remind you how long you have been playing and how much you have wagered. These on-screen prompts encourage mindful play and help prevent time from passing unnoticed during long sessions.
How to Use Our Responsible Gaming Tools
Step-by-step guidance for activating each protective feature on your beg99 account.
Deposit Limits
Daily · Weekly · Monthly
Choose the maximum amount in ৳ you wish to deposit within a selected time period.
- 1 Log in to your beg99 account
- 2 Navigate to Account Settings
- 3 Select Responsible Gaming
- 4 Choose Deposit Limits
- 5 Enter your ৳ limit and confirm
Time-Out
24hrs · 1wk · 6wks
Temporarily suspend access to your account for a defined cooling-off period of your choosing.
- 1 Log in to your beg99 account
- 2 Navigate to Account Settings
- 3 Select Responsible Gaming
- 4 Choose Time-Out Period
- 5 Confirm — takes effect immediately
Self-Exclusion
6 months · 1 year · Permanent
Permanently or long-term close your account when gambling is impacting your wellbeing.
- 1 Contact [email protected]
- 2 Request self-exclusion in writing
- 3 Confirm your identity
- 4 Select exclusion duration
- 5 Account closed within 24 hours
Loss Limits
Daily · Weekly · Monthly
Cap the maximum amount you can lose within a rolling time period, denominated in BDT.
- 1 Log in to your beg99 account
- 2 Navigate to Account Settings
- 3 Select Responsible Gaming
- 4 Choose Loss Limits
- 5 Set your ৳ threshold and save
Is Your Gambling Under Control?
Most people who gamble on beg99 do so safely and within their means. But it is worth pausing occasionally to check in with yourself. The following self-assessment questions are based on widely recognised problem gambling screening frameworks.
If you answer yes to two or more of these questions, we strongly encourage you to use one of the protective tools above or to reach out to our support team. There is no shame in asking for help — it is always the right decision.
Protecting Minors
beg99 operates a strict 21+ only policy. Allowing any person under the age of 21 to access the beg99 platform is a violation of our Terms and Conditions. Every account holder bears personal responsibility for ensuring their login credentials are not accessible to younger members of their household.
If you share a device with family members or others in your home in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh, we recommend the following steps to prevent underage access:
- Always log out of your beg99 account after each session, especially on shared devices.
- Use a strong, unique password that is not guessable by family members.
- Enable any parental control software available on your device or internet router.
- Never share your account credentials, OTP codes, or bKash/Nagad transaction PINs with anyone.
- Contact [email protected] immediately if you believe a minor has accessed your account.
Understanding Problem Gambling
Problem gambling is recognised as a behavioural condition that can affect anyone, regardless of income, education, or background. It is characterised by an inability to control gambling behaviour despite negative consequences for finances, relationships, and mental health.
Common warning signs include:
- Spending significantly more time or money on gambling than intended.
- Feeling irritable, anxious, or restless when not gambling.
- Using gambling as a primary coping mechanism for stress or emotional distress.
- Chasing losses — continuing to bet in an attempt to recover money already lost.
- Experiencing financial hardship as a direct result of gambling expenditure.
- Neglecting family, work, or religious obligations (including prayers during Ramadan) due to gambling sessions.
If any of these signs resonate with you, please reach out. beg99's responsible gaming support team is available 24/7 at [email protected].
Need Help? Reach Our Responsible Gaming Team
If gambling is no longer enjoyable, if you feel out of control, or if you simply want to set a spending limit or take a break — our team is here. Contact us at any time. Conversations are confidential, judgment-free, and handled with care.
Responsible Gaming Support Email
Available 24/7 · Bangladesh Standard Time (UTC+6) · English
All responsible gaming communications are treated as strictly confidential.
Play Responsibly — Enjoy beg99 on Your Terms
When you play within your limits, gambling is entertaining and exciting. Explore our games, set your limits, and enjoy Bangladesh's most trusted casino experience — safely and on your terms.